Every Luminkey keyboard includes a 1-Year Official Warranty covering the internal PCB and core electronics.
If your product arrives damaged (DOA) and has not been modified, we’ll take care of it.

Need assistance? Simply send your order number with clear photos or a short video to director@luminkey.com — our support team will respond promptly.

✓ 1-Year Official Warranty
✓ 30-Day Returns
✓ Dedicated Technical Support

We ship Luminkey products worldwide through trusted, trackable carriers to ensure safe and reliable delivery.

Orders are processed promptly and dispatched with care. Once your package ships, you’ll receive tracking details so you can follow it every step of the way. Delivery times may vary depending on destination and customs procedures.

If for any reason you’re not satisfied, you have 7 days from the date of receive to return your item for a refund or exchange, subject to our return policy conditions.

If you need assistance at any stage — from shipping to returns — our support team is ready to help.