LUMINKEY Lifetime Warranty

Lifetime Warranty Policy｜终身质保政策

This lifetime warranty applies exclusively to products purchased during the Black Friday event.
本终身质保政策仅适用于在黑五活动期间购买的商品。

All Luminkey keyboard products that become non-functional or fail to operate normally are covered by a lifetime warranty service.
所有 Luminkey 键盘产品如出现无法正常使用的情况，均享有终身质保服务。

This warranty does not cover damages caused by human factors, such as accidental drops, improper handling, modifications, or exposure to liquids.
本质保不适用于人为造成的损坏，包括但不限于意外跌落、不当使用、私自改装或液体侵入等情况。

If your product requires service, please contact us in advance for confirmation.
如需售后服务，请先与我们联系确认。

Customers are responsible for both-way shipping costs, while Luminkey will provide free repair service or replacement parts.
客户需承担往返运费，我们将免费提供维修服务或更换零件。

Our goal is to ensure that every Luminkey keyboard performs perfectly for life.
我们的目标是让每一把 Luminkey 键盘始终保持完美的使用体验。